Privacy Policy

1. General Information About Data Processing

We are committed to maintaining the trust that you place in us and want you to know exactly how we use the data that you provide when using our website or opening an account.

Data Collection and Purpose:

• When registering for a personal account, we will request your name, email address, password, date of birth (in some jurisdictions), and other information to create and manage your user account. We collect this data because it is necessary to provide the services that you expect from us.
• We also track technical details about how you interact with our website through cookies. This data helps us ensure a smooth user experience, understand which features are most valuable, and identify potential issues before they become major problems.

Data Storage:

For security and performance reasons, we store your personal data on servers in multiple jurisdictions that operate under strict privacy laws similar to GDPR. We encrypt all data transmission between our website and server using 128- or 256-bit encryption protocols.

2. Data Protection Rights

We respect the rights granted by applicable data protection regulations, including:

• The right of access: You can request to see your personal information at any time.
• The right to rectification: If you believe that any information we hold is inaccurate or incomplete, let us know and we will correct this promptly.
• The right to erasure (right to be forgotten): In some cases, where there's no legitimate reason for processing, you have the right to ask us to delete your data.

For any of these requests or questions regarding your personal data, please contact our Data Protection Officer.

3. Cookies and Tracking Information:

• We use cookies to enable interaction with our website in real-time.
• You can configure your web browser settings to control how cookies are accepted, but please note that doing so may limit some site features or services.

Cookie Purposes:

• We collect data about your technical environment for website performance improvements and security purposes. This is legitimate under GDPR as we have a legal ground to collect and use this information due to our legal obligation of providing secure service (art 6,1 f GDPR).

4. Data Sharing:

We share your data with our suppliers who help us operate the website securely. They provide critical functions like database hosting or firewall protection.

• Much of the work for implementing and ensuring compliance is outsourced, just like many webhosting providers do, including shared hosting environments using standard tools to mitigate cyber threats.

Third-Party Partners:

We occasionally collaborate with third parties (e.g., analytical tools). These partnerships are subject to the same data protection standards as ours. All service providers must agree to our Data Processing Agreement which ensures their adherence to GDPR principles at minimum, and this also helps guarantee our ability to meet contractual obligations under regulations such as those in force within the European Economic Area.

5. Online Safety:

We maintain high standards of online security. Our systems are protected against common web-based threats using a combination of tools and methods (including, but not limited to)

• Digital Signature certificates issued by trusted third-party certificate authorities

Account Data Protection:

We apply industry-standard encryption algorithms for transmitting sensitive data between your web browser and our website.

6. Consent Revocation And Withdrawal Of Permissions:

• You can change the permissions you granted by adjusting your settings in your account or contacting us at any time to request consent withdrawal

We reserve the right, subject to applicable law and regulations, to revise this policy as necessary from time to time without prior notice. You agree that your continued use of our services implies your acceptance of such updates.

How We Handle User Data In Case Of Closure:

• We will maintain your data for the period we are legally required, but not exceeding more than six (6) months past when the account has been closed. After that time it is deleted according to best practice.

7. Additional Resources:

For additional information and support about personal data protection in Canada or if you have any questions regarding your rights as described above, please refer to:

• The Office of the Privacy Commissioner (Canada)

Last Updated: 10 March 2023. For any further inquiries or clarifications, please feel free to contact our team.