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Terms and conditions
1. Welcome to WildHub Casino
WildHub Casino is committed to providing a safe, fair, and enjoyable gaming experience for all our players. Please take the time to read these Terms and Conditions carefully before registering with us.
2. Acceptance of Terms and Conditions
By creating an account or placing a bet at WildHub Casino, you confirm that you have read, understand, and agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use our services.
3. Eligibility to Play
To play on our website, you must be at least 18 years old (or the minimum age required in your jurisdiction). We reserve the right to request proof of age from any player.
4. Registration and Account Setup
To register with us, please provide accurate and complete information about yourself as prompted during the registration process. You will need to create a username and password for secure access to your account. Please keep this information confidential and do not share it with anyone.
5. Deposits and Withdrawals
You can deposit funds into your account using one of our accepted payment methods. Please refer to Section 12 for details on deposits and withdrawals. We will never charge you a fee for withdrawal, but please note that some banks may deduct charges from the amount transferred.
6. Game Rules
The game rules are available within each individual game. Please read these carefully before placing bets, as they outline how each game is played and what constitutes a win or loss.
7. Promotions and Bonuses
From time to time we offer various promotions and bonuses to our players. Please refer to Section 11 for details on current offers and conditions.
8. Complaints Procedure
If you have any issues with your account, a game, or our services in general, please contact us.
Our support team will do their best to resolve your issue quickly and fairly.
9. Responsible Gaming
We are committed to responsible gaming practices, including preventing underage gambling, compulsive behavior, and problem gaming. If you or someone else has a problem with gaming, please contact our support team for assistance.
10. Security Measures
We take the security of our players' information seriously and employ robust measures to protect it against unauthorized access. Our website uses industry-standard encryption (HTTPS) and secure payment processing methods.
11. Software Providers and Game Selection
Our games are provided by reputable software providers who operate under strict licensing regulations. Please refer to Section 9 for details on game fairness, RNG testing, and provable fair tools used in our casino.
12. Payment Terms and Conditions
We offer a variety of payment options, including credit cards, debit cards, e-wallets, bank transfers, and cryptocurrency. Our standard payment processing times are listed below:
Deposit: InstantWithdrawal (Credit/Debit Cards): 3-5 working daysWithdrawal (E-Wallets/Bank Transfers/Cryptocurrency): Instant
13. Anti-Money Laundering Policy
We operate an anti-money laundering policy designed to prevent and detect the transfer of funds derived from criminal activity.
14. Changes to Terms and Conditions
From time to time, we may make changes to these Terms and Conditions. Any amendments will be made available on our website and are binding upon all registered players.
15. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Curaçao. Any disputes arising from or in connection with your account or gaming experience at WildHub Casino must be submitted to arbitration under the rules of the relevant jurisdiction.
16. Contact Information
For any questions, concerns, or feedback about our services, please contact us.
We are committed to responding promptly and professionally to all player inquiries.
17. Affiliates Program
For details on our affiliates program, please visit our website or contact us through one of the methods listed above.
By creating an account with WildHub Casino, you agree that any disputes arising from your gaming experience will be resolved in accordance with these Terms and Conditions and the laws governing Curaçao.